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דרושים: Customer Experience Expert

  • Customer Experience Expert שם החברה: טבעמיקום המשרה: תל אביב-יפו Teva’s Global Customer Experience is looking for a Customer Experience Expert:
    •Filter in of technical requests under his ownership to ensure qualitative service provided to the customers in a timely manner.
    •Responsible for filter in and submitting of technical requests.
    •Filter out and response to customers on SR under ownership to ensure qualitative service provided to the customers.
    •Close follow-up on pending service requests, in order to get a complete and accurate answer.
    •Coordinate between the BUs and customers on technical requests on a daily basis.
    •Streamlining and following all processes in order to obtain an optimal support/service.
    •Building trustworthy relationships with customers, considering the various cultural backgrounds.
    •Filter out and response to customers on SR under ownership.
    •Back up of other team members according to predefined decision.
    •Coordinate between the BUs and AMs/ customers on technical requests on a weekly/ daily basis.
    •Coordinating and parti
    דרישות:
    Teva’s Global Customer Experience is looking for a Customer Experience Expert:
    •Filter in of technical requests under his ownership to ensure qualitative service provided to the customers in a timely manner.
    •Responsible for filter in and submitting of technical requests.
    •Filter out and response to customers on SR under ownership to ensure qualitative service provided to the customers.
    •Close follow-up on pending service requests, in order to get a complete and accurate answer.
    •Coordinate between the BUs and customers on technical requests on a daily basis.
    •Streamlining and following all processes in order to obtain an optimal support/service.
    •Building trustworthy relationships with customers, considering the various cultural backgrounds.
    •Filter out and response to customers on SR under ownership.
    •Back up of other team members according to predefined decision.
    •Coordinate between the BUs and AMs/ customers on technical requests on a weekly/ daily basis.
    •Coordinating and parti
    מס' משרה: 1039052 הגשת מועמדות פעולות נוספות שלח בדוא"ל עוד מהחברהנתקלת בבעיה? שיתוף שלח לחבר
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